Making A Purchase Making a
purchase could not be easier. Just browse our website, and click
on any items that you wish to buy and put them into the shopping
cart. After you have finished your selection, click on
"Checkout" and you will be asked for a few details that we need
to be able to satisfy the order. If you wish to see things you
have selected, click on the "Shopping Basket".
We accept credit card payment. If you are shopping from outside
of the UK place your order and your credit card company will
automatically convert the transaction from US Dollars or your
own currency. You will be sent an email confirming that your
order has been received.
We accept Visa, Switch, Delta, Visa, American Express, Diners
Club International, JCB, Solo, Maestro and Mastercard. We use "SECpay"
as our payment processor.
You can cancel your order at any time before it is shipped,
either by email or phone. If your order has already been sent,
we will refund the full amount for your order provided it is
returned in its original packaging.
Your statutory rights are not affected in any way.
Shipping And Handling
Deliveries in the U.K. are as follows .Postage &
packing will be charged @ £6 per order. Orders within the UK
over £100 (or over £250 overseas orders) p & p is free. Delivery
to other European countries is £10 (Approximately 14 Euros) and
postage to the USA is charged at £12.50 (approximately $20)
Overnight deliveries to any country will incur an extra charge.
We will find out the cost and email or phone you, and you can
pay the extra over the phone. We reserve the right to take off
the cost of p & p on returned goods even if you have free
delivery. If you want to exchange goods please send a cheque for
£6 to cover the postage ( unless it is a mistake on our part )
Delivery Schedule We
will normally send your order to you in 3-5 working days . We
reserve the right to take off the cost of p & p on returned
goods even if you have free delivery. If you want to exchange
goods please send a cheque for £6 to cover the postage ( unless
it is a mistake on our part.
Please remember a signature is required for
accepting parcels. If you know that there will be nobody there
to accept the delivery please provide an alternative delivery
address.
Back Orders If your
item is not in stock, we will back order for you. You will
always be emailed or phoned with the option to cancel your order
if you would rather not wait, and have a full refund on the
items. We reserve the right to take off the cost of p & p on
returned goods even if you have free delivery. If you want to
exchange goods please send a cheque for £6 to cover the postage
( unless it is a mistake on our part )
Tax Charges For
orders made from the UK or the European Union, 17.5% VAT is
added.
Credit Card Security
We know of no documented cases of credit card
fraud using our shopping system over the Internet. We use "Paypal"
to administer card payments. When entering your credit card
information, you are transferred to Paypals secure payment
gateway. A secure SSL session is created between your computer
and the Paypal Server. Upon validation of your creditcard
including AVS (address and post code verification) and CV2 (last
3 digit's on the reverse of the card), we perform other checks
to ensure there are no discreprencies in the transaction. Your
credit card details are not held on our servers and are
processed directly by Paypal.
WHICH MEANS WE CANNOT SEE YOUR CREDIT CARD
DETAILS.
LESS FRAUD MEANS CHEAPER
PRICES AND BETTER VALUE OF SERVICE FOR ALL OUR GENUINE
CUSTOMERS.
Privacy Policy
Milner Menswear does not disclose
buyer’s information to third parties. Cookies are used on this
shopping site to keep track of the contents of your shopping
cart once you have selected an item and to store delivery
addresses. The address book is used and to store your details if
you select the "remember me" option. These cookies are stored on
your computer and are used for your convenience only. Other
statistics are collected by the server, including but not
limited to, your IP address, your browser agent and other
various statistical information. This information is collected
by our server to better cater for visitors from different
countries and to enhance the experience for our customers in the
future. If you have any concerns regarding your privacy please
write to us at the postal address below.
Guarantee We try and
guarantee your satisfaction. If you are not happy with any of
your goods , please send them back to us within 14 ( fourteen )
days of receipt, in an unused condition, with its immediate
packaging & labels intact, we will replace the item (s). Or give
you a refund ( excluding the p & p ). We reserve the right to
take off the cost of p & p on returned goods even if you have
free delivery. If you want to exchange goods please send a
cheque for £6 to cover the postage ( unless it is a mistake on
our part ).
Returns Policy If
you are not happy with any of your goods , please send them back
to us to Milner Menswear, 1547 STRATFORD ROAD, HALL GREEN,
BIRMINGHAM, B28 9JA within 14 ( fourteen ) days of receipt, in
an unused condition, with its immediate packaging & labels
intact, we will replace the item (s). Or give you a refund (
excluding the p & p ). We reserve the right to take off the cost
of p & p on returned goods even if you have free delivery. If
you want to exchange goods please send a cheque for £6 to cover
the postage ( unless it is a mistake on our part )
Contact Us
Telephone & Fax: +44 (0)121 744 0774
Email: sales@milnerXL.co.uk
Postal Address:
Milner menswear Ltd
1547 Stratford Road
Hall Green
Birmingham
B28 9JA